· Does this program burn audio CDs?
No. Mp3 To Wave Converter Plus simply converts MP3 and WAVE files. Most CD burning programs will use Wave files in 44khz, stereo, 16 bits, but will not accept MP3 files. You can use our software to convert your MP3 files to WAV files. ( Acoustica has another product called MP3 CD Burner which burns custom audio cds which you can find at http://www.cdburner.com/ )

· Are the original files replaced by the converted files?
No. The original files that you convert are not deleted. They are kept intact. The converted audio files are stored in the decode directory, which defaults to "C:\Converted Audio Files".

· Right clicking fails to display the right click menu item!
Mp3 To Wave Converter needs to be re-associated with wav and mp3 files. You can do this by running the "Re-associate" item in the Mp3 To Wave Converter program group. Click the Window's Start button and select Programs, then find the "Mp3 To Wave Converter" folder and click the "Re-associate" option.

· Converted WAVE files are sounding bad.
The converted WAVE files are sounding grainy. Go to the Wave options and set it to use the "best suited format."

· Conversions are taking a long time.
Go to the General Options tab to set the pauses to a shorter time. 50 - 250 millisecond pauses are a good setting. For maximum speed, you can set it to 0 millisecond pauses if you don't need to do any other processing on your computer!

· I have a purchased a registration code and its not accepting it!!!
Please make sure you are typing in the registration code. It is pretty common to accidentally type in the product # or order #. Scan down your order email to the line that says "Your registration code is: " and the number right after that is your registration code! Also, don't forget to enter your name in step 3.

· I have not received my registration code! Isn't it about time!
Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control.

· Where are my mp3s?
You're all ready to convert your mp3s...but where are they?
You can go to the Window's Start button, followed by "Find", followed by "Files or Folders". Type '*.mp3' without the single quotes and make sure "My Computer" is selected in the "Look In" control. Then press the "Find Now..." button. This will take awhile and scan your hard drive for all your mp3s. Then you just have to right click on the ones you want to convert!

· Some converted files are very quiet. How do I make them the same volume?
Go to the General Options and check "Normalize converted files". This will make sure that all wave files have a consistent volume.

· Why does that directory keep popping up after the converter is finished?
Go to the General Options and uncheck "Open the Converted Audio Files directory when all conversions are finished."

· How do I convert more than one file at a time?
In the Window's Explorer, select the mp3 or wav files you want to convert.
You can select the files by left clicking and then dragging over the file icons (When you are dragging it shows a big square.). Or you can select the files by holding down the Ctrl key and left clicking on the individual songs you want.

· Right click on one of the selected files and a menu will appear.Click "Convert audio files to WAV" and the program will start!All the files selected will be queued up.

· My problem isn't in here!
Registered users receive technical support. Please visit the Acoustica website @ http://www.acoustica.com/support.html for more technical support.