· Why do I get "unknown" mixers in my "Record Volume Control"?
Recording process is closely related to the sound card. Sound cards vary with different types, your card needs to be full duplex first of all. We have a test utility here for you to test your sound card. Will you please run this utility, capture the result screen, and send us the picture? Thanks in advance.

· How long can Super Mp3 Recorder record?
Super Mp3 Recorder can consecutively record for as long as you like without interrupt.

· How can I save what I have recorded?
First, click "Browse" button, select the folder you want to saveyour recording file in the popup "save as" dialog box;
Second, name the new file and then click the "save" button on the dialog box;
Third, after you stop recording, your recording is automatically saves as the file you have created.

· How do I put my recording back on a CD so I can play them in
my CD Player?
Simply record to WAV-files . All CD cutting software I know of can cut WAV-files as CD tracks. Read their manuals or online help.

· What are the system requirements?
Windows 98, ME, NT(professional), 2000 or XP, Full-duplex sound card is also required.

· Is your online order form secure?
Yes, it is 100% secure.

· Do I have to pay for the upgrades?
No! All upgrades are free to registered Super Mp3 Recorder users.

· Is tech support free?
Yes! It's free for all.

· How much is it?
Super Mp3 Recorder standard costs only $19.95 for registration.
Super Mp3 Recorder professional costs only $29.95 for registration.

· What happens after Registered?
You will receive an email confirming your order within 24 hours, which includes your registration code to get started!

· If you do not get your code... or if you've lost it
Please email us. Please include your name, order ID, email address, and order confirmation number (if you have it). We will be happy to help you.